No refunds will be given for cancellations. Cancellation requests must identify the vendor’s name, email address, sponsorship level and amount paid. Send cancellation requests to wpc@northwest.ca.

At The North West Company Inc., respecting privacy is an important part of our commitment to our customers and employees and is committed to protecting the personal information we collect. That is why we have developed The North West Company Privacy Policy. This Privacy Policy is a statement of principles and guidelines regarding the minimum requirements for the protection of personal information by all of The North West Company family of operations (collectively, "The North West Company"), which includes Northern, NorthMart, Quickstop, Crescent Multi Foods, Value Lots, Solo Market, Inuit Art Marketing Service, Fur Marketing Branch, AMDOCS, Sealift Express, North West Telepharmacy Solutions, Northern NorthMart Pharmacy, Giant Tiger, Cost-U-Less, Alaska Commercial Company, AC Value Centers, Island Fresh IGA, Northstar Meats, Pacific Alaska Wholesale, Span Alaska Sales, Link Financial Services, Link Tax Services, We Financial, and those banners' web-sites. In addition to this Privacy Policy, The North West Company has published Employee, Customer, and Pharmacy Privacy Statements and Privacy Brochures to provide summary information to individuals on how we collect, use and disclose the personal information provided to us. "Personal Information" referred to in this Privacy Policy means information about an identifiable individual, such as the name, address, and date of birth of that individual, and includes non-personal information that we link to Personal Information. Throughout this document, when referring to personal information, we also mean personal health information, where applicable. "Customer and employees" referred to in this Privacy Policy includes candidates for employment, whether or not they are hired, former employees, applicants for store credit, whether or not they are approved for credit, and any other individual who has entrusted us with their personal information by whatever means including through technology. This Privacy Policy does not apply to the collection, use and disclosure of Personal Information by franchisees, or companies with which we have business relationships, if any now or in the future, unless we receive Personal Information or non-personal information that is linked to Personal Information from such entities, then this Privacy Policy will apply. The practices that we have adopted reflect requirements set out in all provincial and federal legislation. This includes the Personal Information Protection and Electronic Documents Act (PIPEDA), which applies to the collection, use, and disclosure of personal information in the course of commercial activities, including pharmacy services and retail stores. The North West Company • is accountable for the personal information that we collect and have in our custody and has entrusted to its authorized agents or third party service providers. • will inform employees and customers, where practical, as to why we must collect any of their personal information before the information is collected. • will obtain consent (implied or informed) before or when we collect, use, or disclose personal information an individual. When allowed by law or contract, individuals may withdraw their consent at any time. • limits the amount and type of personal information we collect. We will collect personal information only for the purposes that we have identified or as otherwise permitted by law. • will use or disclose personal information only for the reasons that such information was provided it to us. We will keep personal information only as long as is necessary to accomplish these purposes. • will endeavor to maintain the accuracy of the personal information in our possession or control. • protects personal information with safeguards deemed appropriate to the sensitivity of the information. • will be open about the policies and practices used to manage personal information. • will, at an individual's request, advise that individual of what personal information we have in our possession or control about, what it is being used for, and to whom and why it has been disclosed. For detailed descriptions of nine privacy principals, click here: http://www.northwest.ca/privacy.php.