Cancellations/Refunds will only be allowed or provided on the following basis: if cancellation is received in writing before December 8, 2017, you will receive a full refund less a $25 administration fee. NO REFUNDS will be given after December 8, 2017. Substitution of delegates is acceptable. Those who register but did not pay in advance of the start of the conference and do not attend for any reason will be expected to pay the full fee owing to cover the costs associated with pre-purchasing materials and meals on their behalf